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$20.00 SGD

  • Available: In Stock |
  • Product Id: #6536969355343

https://www.qxpress.net/Customer/PopupTraceParcels?TrackingNo= 

 

Qxpress Tracking: Online tracking with scan status up to despatch of the item from Singapore to overseas is available for all destinations. Tracking information after despatch from Singapore is...

Product description

https://www.qxpress.net/Customer/PopupTraceParcels?TrackingNo= 

 

Qxpress Tracking: Online tracking with scan status up to despatch of the item from Singapore to overseas is available for all destinations. Tracking information after despatch from Singapore is subjected to the destination post's availability.

 

Notice for Overseas Delivery

Qxpress will not be liable for any damage caused by failure to check the service information and terms of use.

1. The Services
- Estimated shipping time is 5 to 10 calendar days, depending on destination and customs clearance.
- Customers can track their parcel in Qoo10 app at 'My Qoo10' or Qxpress website
- Maximum compensation is $300 for any lost or damaged parcel if the liability is due to Qxpress.(From Korea: US$100)
- NON DELIVERY SERVICE DAY FOR COMMERCIAL ADDRESS ON SATURDAYS.
- NON DELIVERY SERVICE DAY FOR ALL ON SUNDAYS AND PUBLIC HOLIDAYS.
- ALL FAILED DELIVERY ATTEMPTS PARCELS SHALL BE RETURNED BACK TO SELLER.
- When a member who registered Qoo10 web-site member ( Qoo10.sg / Qoo10.my / Qoo10.co.id) uses this Qdelivery service. Qoo10 Pte. Ltd. Corporation creates affiliate member ID at Qoo10.com & Qxpress smart ship site. Through this process, A Qxpress and Qoo10 can provide more accurate delivery services. Also a customer can be subjected the standard courier terms and conditions in the case of the loss/damage of delivered goods situation.

2. Parcel Requirements
- Please enter all the packaged items accurately.
- Please enter the quantity of the packaged item accurately.
- Size must not exceed 300 cm in total dimensions (width+(length+height)*2)
- Any one dimension must not exceed 150 cm.
- Weight must not exceed 30 kg per parcel. (From Korea: 20kg)
- The parcel must not exceed 5 kg for any kinds of food from overseas to Singapore.
- Parcels exceeding the above requirement will be rejected.
- Poorly or Improper packaged parcels will be rejected for pickup.
- Delivery address cannot be changed after parcel is collected.
- If the address or postal code is incorrect, delivery may fail and the customer is responsible for the incorrectly entered address.
- (From Korea) For delivery to Japan and Okinawa and remote islands, delivery within width, length, and height of less than 90 cm and less than 2 kg is possible. If the specifications are exceeded, the payment will be returned.
- Please refer to the list of Prohibited Items on our page.
- A total of 4 items can be sent in one cargo. Please list the weight or quantity of each item.
Ex) 4 books, 5kg of food, 5 clothes
- Please note that items with inaccurate items name, quantity, and amount of the contents will be discarded or returned for collect on delivery service.
- PER TRACKING / ORDER NUMBR IS ONLY FOR 1 PARCEL
- DUPLICATED TRACKING / ORDER SHALL BE REJECTED UPON COLLECTION
- KINDLY REFER TO OUR GENERAL T&C’S FOR PACKAGING GUIDELINES


3. Additional Charges
- For final Shipping Fee, Volumetric Weight will be used (Length x Width x Height / 6000).
- If the parcel is heavier than the paid shipping rate, additional fee may occur.
- Any additional payment can be made via Qpay.

4. General Terms and Conditions
- Qxpress General Terms and Conditions will apply.
Qxpress Singapore Terms and Conditions

- The fragile item such as furniture, glassware, home appliances cannot be compensated, Please consider sending item.
- Please request for damage or loss investigation within 3 days of delivery complete.
- In case of damage investigation, damage investigation is not possible if the outer box photo, inner product photo, and damaged part photo are not submitted.
- Due to inspection and customs inspection, goods may be opened, and responsibility for this cannot be brought to Qxpress.
- The customs standards for each country must be checked by the sender and recipient, and Qxpress is not responsible for the disposal and return caused by this.
- Partial refunds are not available for partially returned items that are processed according to inconsistencies or non-customs clearance.
- For the difference between the purchased weight Voucher and the actual weight value measured in the center cannot be refunded. (When purchasing a 15kg Voucher, please send it according to the weight)

5. Customs duties
- Tariffs may be incurred and charged according to customs standards of the arrival country.

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